BetaTalk - The Renewable Energy and Low Carbon Heating Podcast
"Nathan is brilliant at making the complicated simple..." Amber Rudd (Secretary of State for Energy and Climate Change 2015-16)
BetaTalk is an award winning podcast for Local Authorities, Social Housing Groups, Think Tanks, Government, Journalists, Consultants, Developers, Gas, Oil and Heat Pump engineers and the general public.
It is hosted by Nathan Gambling who's family have been involved with heat pump technologies for nearly half a century.
"Nathan is one of the UK's clean heat leaders, so I always watch him closely..." Chris Stark (former CEO of the Climate Change Committee and Head of UK Gov. Mission Control)
The podcast features guests from the policy world as well as some of the UK's remarkable heating engineers. It discusses challenges and opportunities with decarbonised heating.
BetaTalk - The Renewable Energy and Low Carbon Heating Podcast
The Ideal Experience for a Heat Pump Customer
In this episode Nathan chats to Paul Eastwood, Head of Energy Systems Planning at OFGEM and the past Senior Climate and Energy Advisor at the Foreign, Commonwealth and Development Office.
Also joining the heat pump conversation is engineer Barry Sharpe from Renewable Heat
The discussion focuses on what an ideal customer journey is. Paul has had a heat pump system after Nathan recommended Barry to him. The episode questions if Paul's experience could have been better with the hope engineers may gain some useful insight.
Topics covered are:
- Heat loss assessments and independent assessments.
- Securing quotes for heat pump installations
- Install options
- Heat pump controls and operations
- Heat pump servicing
- Why do heat pump installs cost more than boiler installations
This was one of Nathan's favourite recordings and he would like to note that Paul is speaking in a personal capacity and not on behalf of any employer.
Please enjoy the episode.
Learn more about heat pump heating by following
Nathan on Linkedin, Twitter and BlueSky